Bank of Abyssinia (BOA) – Ethiopia’s leading bank partnered with Xpert Digital for the implementation of Temenos Infinity to deliver a digital business banking solution. Xpert Digital – a certified Temenos partner – redefined BOA’s business banking to provide a feature-rich digital banking experience to all BOA business banking customers.

With its mission to offer innovative and unique digital experience, BOA is investing in the latest technology to offer convenient and personalized digital banking to its customers. Banks in Ethiopia are still struggling to offer the right digital business banking experience. BOA teamed up with the Temenos partner Xpert Digital (XD) to implement Temenos Infinity in record time.

As part of BOA’s vision to offer seamless, personalized and reliable business banking features to their customers digitally, the new application supports end-to-end digital business banking journeys from new customer onboarding, comprehensive account and payment services, payroll and bulk payments and rich multi-tier/user approval system for corporate customers. The new XD designed and implemented system will help BOA rapidly grow their SME customers and reduce the servicing cost for these customers. The new system will also set the digital foundation for BOA and its customers to experience more innovative business banking features in the future and facilitate more innovative digital products in collaboration with the bigger fin-tech ecosystem. 

 “We pride ourselves to go above and beyond to address our corporate customers’ requirements and offer them solutions which fit best to their needs. We value our corporate customers for the significance they bring to our economy. We are happy to introduce our fresh new business-banking application, which we believe will revolutionize the banking experience for business owners. We chose Temenos, the world’s #1 banking platform and their partner Xpert Digital to help us realize our vision. XD’s knowledge, experience and commitment helped us to launch the new system in a record time.” says Daniel Hailu Teshome, Chief Information Officer, Bank of Abyssinia.

“We are proud to provide the digital banking platform for Bank of Abyssinia. Temenos is the platform for many of the leading banks in Africa and we have a strong and growing presence across the region. With our technology and expertise, BOA can re-imagine the digital banking experience for business customers to differentiate in the market and create new growth opportunities,” says William Moroney, Managing Director – MEA, Temenos.

“Xpert Digital (XD) has the DNA to choreograph digital transformation journeys and help deliver value to both the bank and its customers. This is another testimony to XD’s unparalleled Temenos knowledge and expertise. BOA’s trust and commitment throughout the project ensured that we overcame all obstacles together and brought this first of its kind digital experience to the Ethiopian market.” Hammad Rasool, Co-founder & Director, Xpert Digital (XD)

ABOUT XPERT DIGITAL

Xpert Digital (XD) is a Certified Temenos Services Partner specializing in delivering exceptional digital experiences by creatively nurturing innovation with technology. With over 40 cumulative man-years experience transforming banks digitally, XD helps banks in achieving their business KPIs and scale their business by transforming the customer experience, digitizing customer journeys, and optimizing branch and internal business processes. With numerous successful digital implementations to its credit, XD’s track record stands out, telling a story of its own.

To know more, visit www.xpertdigital.co

About Temenos

Temenos (SIX: TEMN) is the world’s leading open platform for composable banking, creating opportunities for over 1.2 billion people around the world every day. We serve over 3000 banks from the largest to challengers and community banks in 150+ countries by helping them build new banking services and state-of-the-art customer experiences. The Temenos open platform helps our top-performing clients achieve return on equity three times the industry average and cost-to-income ratios half the industry average.

For more information, please visit www.temenos.com.