You can change your password: click change personal information and select password and follow the instruction.
Archives: FAQs
OTP is not coming on my phone?
Please log out and log in again but if it doesn’t send the OTP again please call 0115540888
Why is there a One-Time Password (OTP)?
The One-Time Password (OTP) is a 6-digit security code valid for one transaction. It is sent to your registered mobile number. You will need an OTP every time you use a new device. You will also be required to input an OTP to confirm and complete your transactions.
Who can I contact if I have problems with the online banking service?
You can contact your nearest branch.
Where will I get help if I need it?
There is a 24-hour helpline on 8397 +251115540888 and +251 115319071 you can also email us onlinebanking.support@bankof Abyssinia.com
What are the operating hours of this service?
Internet banking is available 24 hours a day, seven days a week, and 365 days a year.
How many attempts do I have to enter my Password?
You have eight (6) attempts. After the six attempts, your account will be blocked. Please call the contact center for assistance.
How do I access BOA internet banking?
Use the link below to access BoA internet banking. https://ib.bankofabyssinia.com/BOADigital/servletcontroller