Archives: FAQs

You can change your password: click change personal information and select password and follow the instruction.

Please log out and log in again but if it doesn’t send the OTP again please call 0115540888

The One-Time Password (OTP) is a 6-digit security code valid for one transaction. It is sent to your registered mobile number. You will need an OTP every time you use a new device. You will also be required to input an OTP to confirm and complete your transactions.  

You can contact your nearest branch.

There is a 24-hour helpline on 8397 +251115540888 and +251 115319071 you can also email us onlinebanking.support@bankof Abyssinia.com

Internet banking is available 24 hours a day, seven days a week, and 365 days a year.

You have eight (6) attempts. After the six attempts, your account will be blocked. Please call the contact center for assistance.

Use the link below to access BoA internet banking. https://ib.bankofabyssinia.com/BOADigital/servletcontroller

You can register at any BOA Branch